Terms & Conditions

Last Updated: March 9, 2025

Welcome to The Matt Walsh Company website. By accessing or using this website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using the site or booking our services.

1. General Terms

These terms apply to all visitors, users, and clients who access our website or book our services. By using this website or engaging our services, you accept these terms in full. If you disagree with any part of these terms, please do not use our website or services.

2. Booking Policy

  • All bookings must be made in advance.
  • A 50% non-refundable deposit is required to secure your date and time. The remaining balance must be paid no later than 14 days before the event date unless otherwise agreed in writing.
  • The Matt Walsh Company reserves the right to cancel bookings if payments are not received within the specified timeframe.
  • Bookings are not confirmed until payment has been received and a formal agreement has been signed.

3. Service Availability

  • We strive to ensure our availability for your event; however, bookings are subject to scheduling conflicts, venue restrictions, and other factors.
  • In the rare event that we must cancel due to unforeseen circumstances (e.g., extreme weather, illness, or travel issues), we will offer an alternative date or a partial refund.

4. Cancellations & Refunds

  • Client Cancellations:
    • If you cancel more than 30 days before the event, you may be eligible for a partial refund, minus the non-refundable deposit.
    • Cancellations made within 30 days of the event are non-refundable unless otherwise stated in your contract.
  • Performer Cancellations:
    • If we cancel for any reason, we will either reschedule your event or issue a full refund of all payments made.

5. Performance Conditions

  • A suitable performance area, sound system, and any required equipment must be available at the venue unless our Equipment Bundle is included in your booking.
  • The client must provide safe and appropriate conditions for all performers and crew members.
  • The Matt Walsh Company reserves the right to refuse performance or end a performance early if safety concerns arise due to audience behavior, hazardous conditions, or other unforeseen issues.

6. Limitation of Liability

  • The Matt Walsh Company is not liable for damages, losses, or injuries arising from the use or inability to use our website or services.
  • We are not responsible for any technical malfunctions, venue issues, or third-party service failures that may affect the event.
  • In no event shall our liability exceed the total amount paid for the services rendered.

7. Intellectual Property

  • All logos, branding, images, videos, and performance materials associated with The Matt Walsh Company are protected intellectual property.
  • Clients may not record, distribute, or publicly use performance footage without prior written permission.

8. Privacy & Data Protection

  • We collect and process client information solely for booking, marketing, and service improvement.
  • We do not share client information with third parties unless required by law.

9. Updates to Terms & Conditions

The Matt Walsh Company reserves the right to update these terms at any time. Continued use of our website or services after updates constitutes acceptance of the new terms.

For any questions or concerns, please contact us at:
📧 Email: mattwalshco@gmail.com
📞 Phone: (407) 454-1252

 

Privacy Policy

Last Updated: March 9, 2025

Welcome to The Matt Walsh Company. We value your privacy and are committed to protecting any personal information you provide when using our website (https://mattwalshco.com/) or booking our services.

1. Information We Collect

We collect the following types of data:

  • Personal Information: Name, email address, phone number, and event details when you submit an inquiry or booking request.
  • Technical Data: IP address, browser type, pages visited, and other analytics data collected through Google Analytics and Google Ads.
  • Payment Information: If applicable, payments are processed securely via third-party providers (e.g., PayPal, Stripe)—we do not store credit card details.

2. How We Use Your Information

We use collected information to:

  • Process bookings and respond to inquiries.
  • Improve website performance and marketing campaigns.
  • Send updates, promotional offers, or event-related communications (you can opt-out anytime).
  • Ensure compliance with legal and security obligations.

3. Data Sharing & Third Parties

We do not sell or rent personal information. However, we may share data with:

  • Payment Processors: Secure third-party services for handling transactions.
  • Marketing & Analytics Providers: Google Ads, Google Analytics, and similar platforms for improving our services.
  • Legal Authorities: If required by law or to protect against fraud.

4. Cookies & Tracking Technologies

Our website uses cookies and tracking technologies to:

  • Analyze website traffic and visitor behavior.
  • Improve user experience and ad targeting.

You can manage or disable cookies through your browser settings.

5. Data Security

We take appropriate security measures to protect personal data from unauthorized access or misuse. However, no system is 100% secure, so we cannot guarantee absolute security.

6. Your Rights & Choices

Depending on your location, you may have rights to:

  • Access or update your data by contacting us.
  • Request deletion of personal data, except when legally required to retain it.
  • Opt-out of marketing communications at any time.

7. Updates to This Policy

We may update this policy as needed. Changes will be posted on this page with the updated date.

8. Contact Us

For any privacy-related questions, please contact us at:
📧 Email: mattwalshco@gmail.com
📞 Phone: (407) 454-1252

 

Client Confidentiality & Media Policy

At The Matt Walsh Company, we value client privacy and maintain strict confidentiality regarding event details, locations, and client identities.

1. Non-Disclosure of Client Information

  • We do not publicly disclose the names, locations, or details of private or corporate events without the client’s explicit written permission.
  • If a Non-Disclosure Agreement (NDA) is in place, we will fully comply with its terms.

2. Media Usage & Social Media Sharing

  • We do not post event photos, videos, or promotional content featuring clients, their guests, or their venues without prior approval.
  • Clients may grant or deny permission for The Matt Walsh Company to use media from their event for promotional purposes.

3. Exceptions

  • If a client publicly shares event photos or tags us in posts, we may reshare that content.
  • If media coverage or public press releases disclose event details, we may reference them in our portfolio.

4. Special Requests

If you have any specific privacy concerns regarding your event, please inform us at the time of booking, and we will accommodate your needs accordingly.


Client-Provided Media Policy

If a client voluntarily shares video footage, photographs, or other media from an event with The Matt Walsh Company, we reserve the right to use, edit, and distribute the content for promotional purposes on our website, social media, and marketing materials.

  • If a client wishes to restrict media usage, they must inform us in writing at the time of submission.
  • Any media received under an NDA or explicit confidentiality agreement will not be used for promotional purposes.
  • We will never alter or misrepresent shared media in a way that could mislead viewers.